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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chrysanthya Fulton

Chrysanthya Fulton

July 21, 2026

5  out of  5
rating by Chrysanthya Fulton
"Thanks Cindy for your help and support today the information was very helpful and I appreciate it, thank you."
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Tracy Baker

July 16, 2026

5  out of  5
rating by Tracy Baker
"Very helpful. Very pleasant."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Alice M

July 16, 2026

5  out of  5
rating by Alice M
"Outstanding service from Miss Cindy! I called State Farm today with a list of questions, and she was absolutely wonderful. Miss Cindy was incredibly friendly, patient, and took the time to make sure I understood everything clearly. Finding customer service this helpful and welcoming is rare. Thank you, Miss Cindy, for doing such a great job and making my day much easier! I hope your day end positive!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Lorrie Kinard

July 8, 2026

5  out of  5
rating by Lorrie Kinard
"Not many say they love their insurance company,
But I do! Having them local is awesome because I feel like they are always there for me, & they have been.
And I am always taken care of, treated wonderfully!! & Cindy is great!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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David Whaley

July 3, 2026

5  out of  5
rating by David Whaley
"My inquiries and ultimate purchase of home and auto insurance were a surprisingly positive experience. Makayla was patient and professional. She was knowledgeable and thorough in gathering the information and explaining everything to me. I am appreciative and grateful to her for the services she provided. State Farm saved me a lot of money from my previous company."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Makayla here at Johnson James State Farm. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of NATURE BOY MAKENEY (makeney)

NATURE BOY MAKENEY (makeney)

June 29, 2026

5  out of  5
rating by NATURE BOY MAKENEY (makeney)
"Thank you Daniel for the amazing job you did today with getting my auto policy up and going appreciate you"
We responded:
"Thank you for the amazing review, NATURE! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Hunter Morris

June 29, 2026

5  out of  5
rating by Hunter Morris
"Kali Morris at the Johnson James State Farm office is always a pleasure to work with. She’s friendly, knowledgeable, and always takes the time to answer any questions I have. I truly appreciate her excellent customer service and highly recommend her!"
We responded:
"Thank you for the shoutout for Kali! She is a vital part of our team and we appreciate how much she cares for all of our customers! Thank you for giving us the opportunity to help out with you insurance needs."
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Maria Hackney-Morris

June 29, 2026

5  out of  5
rating by Maria Hackney-Morris
"Kali always helps me get my bill paid, because I can’t ever remember my password on the app. She also lets me know when new things are happening within the business that might help me lower my monthly payment. She is so helpful!"
We responded:
"Hi Maria! Thank you for taking the time to leave us a 5 Star review and for allowing us the opportunity to protect what matters most!"
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Hope Siese

June 29, 2026

5  out of  5
rating by Hope Siese
"Makayla was amazing, throughout this whole process! Everything was so simple and clear!"
We responded:
"Thank you for the amazing review, Hope! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Rebecca Pearson

June 26, 2026

5  out of  5
rating by Rebecca Pearson
"Miss Cindy is always and has always been very nice and very helpful."
We responded:
"Rebecca, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Johnson James’s Team—we are always here to help!"
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Frank Finelli

June 26, 2026

5  out of  5
rating by Frank Finelli
"I have never been more pleased with an insurance company until today. Makayla was lovely and knowledgeable and really helped make the experience simple and easy. Thank you Makayla!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Kay Johnson

June 23, 2026

5  out of  5
rating by Kay Johnson
"Katherine was a pleasure to work with at State Farm. She was very nice and professional; all of my questions were answered. Great service!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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LeKeyshia Davis

June 23, 2026

5  out of  5
rating by LeKeyshia Davis
"She was very helpful and kind. I appreciate that."
We responded:
"Thank you for the amazing review, LeKeyshia! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Dawn Coleman

June 12, 2026

5  out of  5
rating by Dawn Coleman
"Thank you for the fantastic help with our renters insurance. When I asked questions Katherine was so helpful and knowledgeable."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Katherine here at Johnson James State Farm. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Theresa Hatcher

May 26, 2026

5  out of  5
rating by Theresa Hatcher
"My agent Kalie Morris is simply the best hands down. She's very compassionate and informative."
We responded:
"Theresa, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Johnson James’s Team—we are always here to help!"
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Nikhar Patel

May 19, 2026

5  out of  5
rating by Nikhar Patel
"Kali Morris was amazing to work with! She made getting car insurance simple, answered all my questions, and helped me get a great rate. Super professional and friendly — highly recommend!"
We responded:
"Nikhar, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Johnson James’s Team—we are always here to help!"
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cscites 123

May 12, 2026

5  out of  5
rating by cscites 123
"She was amazing"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Ismail Alamin

May 12, 2026

5  out of  5
rating by Ismail Alamin
"The agent Katherine knew what she was doing."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Katherine here at State Farm. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Hiren Patel

Hiren Patel

May 4, 2026

5  out of  5
rating by Hiren Patel
"Excellent service"
We responded:
"Thank you for the amazing review, Hiren! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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courtnie rhea

May 1, 2026

5  out of  5
rating by courtnie rhea
"I absolutely love Makayla ! She’s the best agent I’ve ever had when it come to my car insurance and life insurance"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Ezekiel Moore

April 28, 2026

5  out of  5
rating by Ezekiel Moore
"They are helpful and considerate and don’t mind going the extra mile to make you smile"
We responded:
"Thank you for the amazing review, Ezekiel! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Paris Davis

Paris Davis

April 26, 2026

5  out of  5
rating by Paris Davis
"Katherine you were great! You helped my wife and I navigate through the app while speaking with you! Thank you once again!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Johnson James’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Lacie Jones

April 25, 2026

5  out of  5
rating by Lacie Jones
"Makayla did great and was very helpful."
We responded:
"Wow, thank you for the 5-star review, Lacie! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Kayon Richardson

Kayon Richardson

April 25, 2026

5  out of  5
rating by Kayon Richardson
"I would like to to thank Makayla for her time and patience. She was very helfpful in helping me find a good insurance rate. She was very patient and knowledgeable. Thank you again Makayla"
We responded:
"Kayon, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Johnson James’s Team—we are always here to help!"
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Levon Dingle

April 22, 2026

5  out of  5
rating by Levon Dingle
"Excellent service, and highly appreciative for it as well"
We responded:
"Thank you for the amazing review, Levon! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."